GENERAL STRUCTURE OF THE COACHING PROGRAM
Phase ONE
It all starts here, with your first session : 15 minute free - DISCOVERY CALL.
This is the phase where we are exploring your current situation regarding child support and we will go trough what are your concerns, challenges, and goals.
This call is crucial for both of us to be able to identify which coaching approach will be best match to meet your unique needs effectively.
PLEASE NOTE THAT IF YOUR MATTER IS URGENT WE WILL ADAPT THE COACHING PROGRAM TO MEET YOUR TIMELINES
Phase TWO
After the "Discovery call" you will receive a follow up email from me, which will include a proposal to move forward with my coaching services.
After the full payment is confirmed, we will schedule second session (30 minutes)
This is called "THE ONBOARDING" phase.
In this session we will talk about the expectations, establish goals and objectives for the coaching journey, we will audit your child support assessment, review any relevant documents and see if there are any other areas that need our attention.
Here your can address any questions or concerns you may have.
Depending on the urgency of your needs we can extend the session for another 30 minutes or you can choose to schedule at a future date if you feel that you need some time to "let things sink in" for a bit, or you might want to consult Inland Revenue, or you want to have a chat with the other parent.
This is where we schedule our third session - (up to 30 minutes).
It is called "THE LEARNING" phase.
This is the coaching session that will be dedicated to understanding relevant legislation that applies to that particular package. We will go trough IRD's system and processes, what are the supporting documents that you will need, timeframes etc.
Phase THREE
Phase FOUR
This is where we schedule our fourth session - (30 minutes)
It is called "THE ACTION" phase.
By now you have had all information necessary to make a decision of your next steps and you will have all resources to help you with your case.
You are now ready to take action and submit that application to Inland Revenue and get things going! But before you do this, it's necessary to go one more time over everything we spoke about: to check your intention, goals, possible impacts, expected and unexpected outcomes, and answer any questions or concerns you might have.
I want to make sure you are clear about your decision, you understand the process and know how the system works.
After this session I will send you an email with my final recommendations and the notes of all our discussions during the coaching sessions.
Phase FIVE
This is the last phase, "THE FOLLOW UP" phase.
It usually takes place after you have taken all actions and Inland Revenue have made their final decisions.
This is where you have the choice to schedule one last call with me (15 minutes) or send me an email with any questions, concerns, feedback, or if you are interested in continuing working with me or learning more about any other aspect of child support.
IN ONE SENTENCE:
I will not let you go without making sure that your case is closed with IRD!!!
